Frequently asked questions

How do I register nearly identical products or create a duplicate?
Are you surveying a product that is almost identical to something you already have in inventory, but with variations such as color or dimensions? Click here to read how to do it
How do I change the amount / quantity of objects for a product?
- How to add more objects
- How to reduce quantity of objects
How to change status of objects?
You can read more here about how to change the status of objects

Why can’t I find my location / address when creating a marketplace listing?
Contact an administrator in your system who can create the location for you. Click your profile icon in the top-right corner of Loopfront, then select “Contact support” to see the email address of your administrator contact.
When can I pick up my order?
If you have questions about your order, you can contact the seller directly in Loopfront.
How do I add items to the shopping cart to order them?
Here is how to order items on the marketplace. If you do not have access to place orders, you can contact an administrator in your organization who can update your access.
How do I change the price of my marketplace listing?
Here is how to edit the details of a listing, including the price
How do I publish listings on the internal marketplace to the external marketplace?
If your organization has enabled the external marketplace, you can easily update which marketplace your listings should be shown on.
Why am I not getting any orders from my listing?
If you have the role of admin or member in Loopfront, it may be that you have only registered the objects in inventory and have not yet published them on the marketplace. Here is how to create a listing from objects in inventory.

Frequently asked questions and answers about functionality in Loopfront