If you need help figuring something out, your sources of help are:
- The Knowledge base - articles explaining how the platform works
- Your organization's administrators or super users: Check if someone around you can help
- Loopfront: open a support ticket via support@loopfront.com
Support tickets are handled by Loopfront according to your organization's contract - hours spent solving tickets may be subject to invoicing.
Note that your organization may have established routines for how to solve things internally without 'spending' Loopfront support hours - check with local administrators.
You can launch an e-mail to our support desk directly from the plattform.
- From a laptop browser: menu in top right corner
- From a mobile browser: button at the bottom of the main menu
